Successfully implementing an ISO 9001 Quality Management System depends on developing a clear understanding of seven aspects of the program, including:

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Risk management concepts have been around for several years, but they have generally been bounded to the financial area. Today, according to common experience and evidences, the supply chain is where risk management is assuming a critical role, since it is where risk becomes most damaging for a company: in fact, the last decades have been characterized by several events (i.e. earthquake in Kobe in 1995, terrorist attack to WTC in 2001, SARS in 2002-2003) that have disrupted supply chain operations repeatedly (Tang, 2006).

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